GENERAL TERMS AND CONDITIONS OF HIRE

Unicorn Hiring Services (“the owner”) hires to the customer the equipment described on the invoice (“the goods”) in terms of the General Terms and Conditions of Hire.

• The parties elect their respective domicile for the purposes of notice and service of process and proceeding at their addresses stated overleaf.
• The customer acknowledges that the ownership of the goods at all times remains vested in the owner.
• Payments and deposits
• Payment is strictly cash or electronic transfer. Proof of payment of EFT must be faxed or e-mailed to us no later than the day before collection or delivery.
• A refundable deposit is required for all hire equipment and must be paid 7 days prior to the function to secure your booking.
• Once the order has been collected and checked the balance of the deposit will be refunded in cash or by EFT (fax or e-mail bank details).
• Hiring period
• The hiring price is based on a 24 hour hiring period from time of order collection or delivery.
• The goods can be collected on the afternoon before the event and must be returned before noon on the day following the function to prevent additional charges being incurred.
• The hiring period commences when the goods are delivered or collected as the case may be and ends when the owner accepts return of the goods.
• Orders can be changed and cancelled up to 24 hours in advance.
• Additions to an order are subject to stock availability.
• Delivery
• Delivery charges are area dependent. Please contact us for delivery charges.
• The delivery charge includes delivery and collection.
• The delivery price does not include setting-up.
• A delivery note is to be signed when the order is delivered.
• Our staff does not set out tables and chairs.
• The goods are the responsibility of the customer from time of delivery until collection.
• All broken, damaged, or missing items will be charged for at replacement cost. These items are for the customer's additional expense.
• All goods, except linen, are to be washed and packed back into its respective containers.
• All goods are packed in marked crates and must be returned in the same condition as when received.  Lost crates will be charged for at rates established at such time determined by the owner.
• Cups, sugar bowls, milk jugs and other items are packed in crates with plastic dividers to prevent chipping and scratching.  Lost dividers will be charged for.
• Linen must be dry and placed in plastic bags provided.
• Please note, that we do no send out or accept linen back that has been damaged in any way – including holes, tears or irremovable stains. Any table cloths returned in mildewed conditions, heavily stained with candle wax, wine etc., torn or cigarette burned, will be charged for at full replacement value and will be deducted from the deposit.
• All goods must be kept in a secure venue and away from areas where weather damage may occur.  Damaged goods will incur additional charges.
• An extra handling charge of R150 will be charged if the goods are not packed in the respective containers and ready for collection.
• All tables to be folded and chairs to be stacked.
• All orders must be made ready in the same place that it was delivered unless another arrangement has been made.
• On collection of goods a collection note must be signed. This note indicates that the order has been collected. The order is still to be checked for breakages, damage and missing items.
• Additional charges must be paid within 24 days of notification.
• ID and proof of residence is required for all goods collected.